FAQs
- From the date of receipt of his order, the customer has a period of 14 days to return a product.
- Items in non-refundable promotions
- The item must not have been stained, washed, damaged or perfumed
- You must send an email to the following address: contact@baqaatcollection.com , with the subject “Return *order numbers*” in the email, indicate your surname, first names and the item(s) you wish to return as well that the reason for this return.
- You will then receive return instructions
- Note: return costs are the responsibility of the buyer and non-refundable shipping costs
- Please note that if the returned items do not comply with the return conditions, they will not be refunded.
- In case of return we will proceed to an exchange or a credit